Privacy statement
This statement covers the website advolo.org. The marketplace at app.advolo.org has its own terms for users.
Who we are
Advolo, Chamber of Commerce 81260970, Winthontlaan 200, 3526KV Utrecht, The Netherlands is responsible for the processing of personal data on this website. You can reach us at hello@advolo.org.
What we collect
When you use the contact form we receive your name, e-mail address and the message you write, and – if you fill them in – your company, phone number and fleet details. We also store the IP address the form was sent from, to stop abuse.
The website does not use advertising cookies and does not load anything from other websites. Which cookies it uses, and the choice you have, is described under Visit statistics and cookies.
Visit statistics and cookies
To see how the website is used and to find errors, we keep statistics ourselves. Nothing goes to Google, advertisers or other companies; the data is kept on our own marketplace server (app.advolo.org). You choose how much we may record, in the notice at the bottom of the page – change your choice at any time with Cookie settings at the bottom of every page.
Anonymous (always, and if you choose “Anonymous only”). Without cookies we record which pages are viewed and in which order, which buttons and links are clicked, how forms are used (which fields, how long, whether the form was sent – never what you type), how fast pages load, errors, the website you came from, and your type of device, browser, language and time zone. We do not store your IP address: a visitor is a code made from IP address, browser and the date with a secret key, which changes every day and cannot be traced back to you. Legal basis: our legitimate interest in a website that works well.
With statistics cookies (only if you choose “Accept statistics cookies”). We place a cookie with a random code, so we can recognise your browser on later visits and see your visits as one route through the site. We then also record your IP address and the city it belongs to (looked up in our own copy of the DB-IP database), and if you send a request for access, we link your visits to that request. Legal basis: your consent, which you can withdraw at any time.
| Cookie | Purpose | Kept |
|---|---|---|
advolo_web | Keeps the contact form secure while you fill it in (necessary). | Until you close the browser |
advolo_consent | Remembers your choice in the cookie notice (necessary). | 1 year |
advolo_vid | Statistics: a random code to recognise your browser on later visits – only with your consent. | 13 months |
Statistics are deleted after 13 months; IP addresses after 90 days. With Don’t count my visits at all in the notice your browser is left out completely – that choice is kept in your own browser (local storage) and not sent to us.
Why we use it
Only to answer your message, to assess and handle a request for access to the marketplace, and to keep the form free of spam. The legal basis is your consent and, for access requests, steps towards an agreement at your request.
How long we keep it
Messages are kept for as long as needed to handle them and for at most two years afterwards, unless they lead to an agreement – then the details become part of your company’s account.
Who else sees it
Nobody outside Advolo, except our hosting and e-mail providers, who process the data on our behalf. We do not sell or share your details.
Your rights
You can ask to see, correct or delete your data, object to its use or withdraw your consent by e-mailing hello@advolo.org. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Last updated 12 November 2026.